1. INTRODUCTION
These Terms of Use (“Terms”) govern your access to and use of the Zenyx website (www.zenyx.com) and the purchase of products available on our platform. By accessing our website or placing an order, you agree to these Terms in full.
Zenyx is a company registered in Switzerland that develops, manufactures, and sells clinical-grade peptides and wellness products. All products available on our platform are developed and produced in-house, with rigorous quality control at every stage of the process.
2. ELIGIBILITY
By using our platform, you confirm that:
— You are at least 18 years of age
— You have the legal capacity to enter into binding contracts
— You are accessing our platform from a jurisdiction where doing so is legally permitted
— The information you provide to us is true and up to date
3. NATURE OF THE PRODUCTS
Zenyx is a direct manufacturer and seller of clinical-grade peptides and wellness products. All products are:
— Developed and produced by Zenyx in certified facilities in Switzerland
— Subjected to rigorous quality control testing and purity verification by an independent laboratory
— Intended exclusively for research and personal wellness purposes, unless expressly stated otherwise
— Accompanied by a Certificate of Analysis (CoA) issued by an independent third-party laboratory
Nothing on this platform constitutes medical advice, diagnosis, or treatment.
4. ORDERS & PAYMENTS
— All orders are subject to acceptance and stock availability
— Prices are displayed in CHF (Swiss Franc) or EUR and include applicable taxes, unless stated otherwise
— We reserve the right to cancel any order at our discretion, with a full refund to the customer
— Payment is coordinated through the methods agreed upon at the time of order
5. SHIPPING & DELIVERY
— Estimated delivery times are shown at checkout and are not guaranteed
— Risk of loss transfers to you upon delivery to the address provided
— We are not responsible for delays caused by third-party carriers or customs authorities
— All products are shipped in discreet, temperature-controlled packaging with real-time tracking
6. RETURNS & REFUNDS
Due to the nature of our products, we do not accept returns once an order has shipped, except under the following circumstances:
— The product arrived damaged
— You received an incorrect product
— The product is defective or does not match its description
To request a return or refund under these circumstances, contact us within 48 hours of delivery at: info@zenyx.com
7. INTELLECTUAL PROPERTY
All content on the Zenyx website — including text, images, logos, formulas, formulations, and design — is the intellectual property of Zenyx or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.
8. DISCLAIMER OF WARRANTIES
Our platform and products are provided “as is.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by Swiss law, Zenyx shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our platform or products. Our total liability to you shall not exceed the amount paid for the order in question.
10. GOVERNING LAW & JURISDICTION
These Terms are governed by and construed in accordance with Swiss law. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Canton of Zurich, Switzerland.
11. CHANGES TO THESE TERMS
We reserve the right to update these Terms at any time. Continued use of our platform after any changes constitutes your acceptance of the revised Terms.
12. CONTACT US
For questions regarding these Terms, please contact us at: info@zenyx.com
